NHTSA Safety Recalls
Mercedes-Benz Sprinter 3500 Recalls by Year
NHTSA's files hold 56 recall campaigns for the Mercedes-Benz Sprinter 3500, across 8 model years from 2009 to 2020. The 2020 has the most (22); the fewest among years with a recall is 2009 (1).
- Model years
- 8
- Recall campaigns
- 56
- Most recalls
- 2020
- Owner complaints
- 313
2009–2020, with a recall
22 recalls
all model years, NHTSA
Owners have filed 313 complaints with NHTSA about the Mercedes-Benz Sprinter 3500 across 17 model years; the most, 62, concern the 2016.
Owners marked a crash on 11 of the Mercedes-Benz Sprinter 3500 complaints (4%) and a fire on 6.
Across all Mercedes-Benz Sprinter 3500 model years, owners name the air bags most often (at least 58 complaints), then the service brakes (56).
NHTSA received the most complaints about the Mercedes-Benz Sprinter 3500 in 2020: 69, across all model years.
The component recalled most often on the Mercedes-Benz Sprinter 3500 is equipment: other: labels, in 7 model-year listings.
The newest Mercedes-Benz Sprinter 3500 recall, 24V930000, was reported on December 13, 2024 and concerns the electrical system: instrument cluster/panel.
Mercedes-Benz Sprinter 3500 years to avoid
Too few Mercedes-Benz Sprinter 3500 model years have a complete complaint window to rank them: 4 of the 5 needed.
The ranking uses owner complaints in each model year's first years on the road, adjusted for NHTSA's complaint volume for that model year. It is not adjusted for sales and is not a reliability rating. Method
Recalls and complaints by model year
| Year | Recalls | Complaints | First years | vs median year |
|---|---|---|---|---|
| 2024 | 0 | 3 | — | not ranked |
| 2023 | 0 | 17 | — | not ranked |
| 2022 | 0 | 8 | 8 | not ranked |
| 2021 | 0 | 8 | 5 | not ranked |
| 2020 | 22 | 13 | 9 | not ranked |
| 2019 | 0 | 27 | 20 | not ranked |
| 2018 | 10 | 9 | 6 | not ranked |
| 2017 | 9 | 28 | 10 | not ranked |
| 2016 | 16 | 62 | 31 | not ranked |
| 2015 | 0 | 21 | 5 | not ranked |
| 2014 | 0 | 55 | 20 | not ranked |
| 2013 | 5 | 27 | 6 | not ranked |
| 2012 | 4 | 21 | 2 | not ranked |
| 2011 | 0 | 8 | 0 | not ranked |
| 2010 | 6 | 4 | 0 | not ranked |
| 2009 | 1 | 1 | 0 | not ranked |
First years: complaints received from the year before the model year to three years after it.Mercedes-Benz Sprinter 3500 years without a link have no recall page on this site.
What gets recalled most on the Mercedes-Benz Sprinter 3500
- EQUIPMENT:OTHER:LABELS7
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE5
- ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE5
- STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS5
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE5
- EQUIPMENT ADAPTIVE/MOBILITY4
- ELECTRICAL SYSTEM:SOFTWARE4
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL3
- STRUCTURE:BODY3
- AIR BAGS2
Mercedes-Benz Sprinter 3500 model-year listings per recall component; one campaign can cover several years.
Every Mercedes-Benz Sprinter 3500 recall campaign (56)
| Campaign | Component | Years | Risk named | Vehicles |
|---|---|---|---|---|
| 24V930000December 13, 2024 | electrical system: instrument cluster/panel | 2020 | crash | 697 |
| 23V874000December 21, 2023 | structure: body | 2020 | crash and fire | 9 |
| 23V875000December 21, 2023 | structure: critical fasteners | 2020 | crash and injury | 3,739 |
| 23V876000December 21, 2023 | structure: critical fasteners | 2020 | injury | 387 |
| 23V204000March 24, 2023 | electrical system: instrument cluster/panel | 2020 | crash | 6,857 |
| 22V796000October 21, 2022 | power train: automatic transmission: internal: park pawl | 2020 | crash | 124,305 |
| 22V360000May 20, 2022 | electrical system: software | 2020 | injury | 19,937 |
| 22V281000April 27, 2022 | back over prevention: display function | 2020 | crash | 12,086 |
| 21V972000December 15, 2021 | electrical system: software | 2020 | crash | 48,400 |
| 21V410000June 2, 2021 | electrical system | 2020 | injury | 4,078 |
| 21V411000June 2, 2021 | electrical system: software | 2020 | crash and injury | 33,437 |
| 21V359000May 17, 2021 | structure: body: door: hinge and attachments | 2020 | crash and injury | 2,016 |
| 21V241000April 6, 2021 | steering: hydraulic power assist: hose, piping, and connections | 2020 | crash | 4,444 |
| 21V235000April 5, 2021 | electrical system: instrument cluster/panel | 2020 | crash | 1,285 |
| 21V152000March 10, 2021 | service brakes, hydraulic: pedals and linkages | 2020 | crash | 56,534 |
| 21V153000March 10, 2021 | latches/locks/linkages: doors: lock | 2020 | crash and injury | 56 |
| 21V077000February 17, 2021 | back over prevention: sensing system: camera | 2020 | crash | 198 |
| 21V055000February 5, 2021 | electrical system: software | 2020 | crash and injury | 84,345 |
| 21V042000February 3, 2021 | electronic stability control (esc): control module | 2012–2013, 2016–2018 | crash | 48,667 |
| 20V802000December 21, 2020 | service brakes, hydraulic: foundation components: disc: caliper | 2020 | crash | 9,094 |
| 20V663000October 28, 2020 | steering: hydraulic power assist: hose, piping, and connections | 2016–2018, 2020 | crash | 47,667 |
| 20V631000October 14, 2020 | service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings | 2020 | crash | 463 |
| 20V595000September 29, 2020 | fuel system, gasoline: delivery: hoses, lines/piping, and fittings | 2020 | fire | 4,010 |
| 20V155000March 18, 2020 | equipment: other: labels | 2018 | crash | 289 |
| 20V156000March 18, 2020 | equipment: other: labels | 2018 | crash | 332 |
| 19V693000October 2, 2019 | unknown or other | 2018 | crash and injury | 19 |
| 19V695000October 2, 2019 | air bags: air bag/restraint control module | 2018 | crash and injury | 1,232 |
| 19V665000September 18, 2019 | latches/locks/linkages: hood: latch | 2018 | crash | 5,626 |
| 19V507000July 2, 2019 | visibility: glass, side/rear | 2018 | crash and injury | 1,079 |
| 19V222000March 20, 2019 | unknown or other | 2018 | crash and injury | 7 |
| 19V003000January 8, 2019 | air bags: frontal: driver side: inflator module | 2016–2017 | injury and death | 71,301 |
| 19V004000January 8, 2019 | air bags: frontal: passenger side: inflator module | 2016–2017 | injury and death | 88,388 |
| 18V743000October 24, 2018 | latches/locks/linkages: doors: latch | 2018 | crash and injury | 76 |
| 18V288000May 3, 2018 | structure: body | 2017 | crash and injury | 153 |
| 18V113000February 15, 2018 | equipment: other: labels | 2016–2017 | crash | 17 |
| 18V032000January 9, 2018 | air bags: frontal: passenger side: inflator module | 2013 | injury and death | 17,413 |
| 17V804000December 14, 2017 | lane departure: assist | 2017 | crash | 2,177 |
| 17V786000December 8, 2017 | equipment | 2016–2017 | fire and injury | 550 |
| 17V742000November 21, 2017 | tires: temporary/emergency spare tire | 2017 | crash | 773 |
| 17V650000October 16, 2017 | equipment: other: labels | 2016 | crash | 2 |
| 17V592000September 22, 2017 | power train: driveline: driveshaft | 2016 | fire | 109 |
| 17V479000July 28, 2017 | air bags: frontal: passenger side: inflator module | 2010 | injury and death | 20,665 |
| 17V480000July 28, 2017 | air bags: frontal: passenger side: inflator module | 2012 | injury and death | 17,609 |
| 17V364000June 5, 2017 | equipment: other: labels | 2016 | crash | 1,257 |
| 17V149000March 7, 2017 | power train: driveline: driveshaft | 2016 | crash and fire | 892 |
| 17V093000February 10, 2017 | air bags | 2013, 2016 | injury | 15,338 |
| 16V853000November 28, 2016 | seat belts: front: anchorage | 2016 | crash and injury | 28 |
| 16V670000September 15, 2016 | seat belts: rear/other | 2016 | crash | 271 |
| 16V351000May 24, 2016 | structure: body: roof and pillars | 2016 | crash and injury | 3 |
| 16V261000April 29, 2016 | structure: body | 2016 | crash and injury | 55 |
| 16V093000February 18, 2016 | equipment: other: labels | 2016 | crash | 2,278 |
| 16V077000February 10, 2016 | air bags: frontal: driver side: inflator module | 2010, 2012–2013 | crash, injury and death | 136,361 |
| 14V706000November 5, 2014 | equipment adaptive/mobility | 2009–2010, 2012–2013 | injury | 34 |
| 11V210000March 30, 2011 | seat belts | 2010 | crash, injury and death | 3,437 |
| 10V655000December 29, 2010 | structure | 2010 | crash | 3 |
| 10V294000June 29, 2010 | fuel system, gasoline: storage: tank assembly: filler pipe and cap | 2010 | crash | 2,589 |
Vehicles: NHTSA's count of potentially affected vehicles in the whole campaign, not only the Mercedes-Benz Sprinter 3500. Each campaign page has the defect, risk and fix in NHTSA's words.
Newest record on this page: October 16, 2026. Data: NHTSA recall and owner-complaint files. How these figures are counted