NHTSA Campaign 21V972000
ELECTRICAL SYSTEM:SOFTWARE
NHTSA campaign 21V972000 covers 4 year-make-model versions listed here and concerns the electrical system: software. The repair is free.
Daimler Vans USA, LLC filed the report for 21V972000 with NHTSA on December 15, 2021; NHTSA's Office of Defects Investigation influenced the recall.
For 21V972000, NHTSA lists up to 48,400 potentially affected vehicles.
Owner notification letters for 21V972000 were scheduled from February 11, 2022, 58 days after the report.
21V972000 covers 3 models from Mercedes-Benz, model years 2019–2020.
Owners of the model years 21V972000 covers have filed at least 10 complaints naming the electrical system, about this defect or others in the same group.
Among the 21V972000 vehicles, the 2020 Mercedes-Benz Sprinter 3500 has the most (6).
By potentially affected vehicles, 21V972000 ranks 11 of 96 Daimler Vans USA, LLC recalls on this site.
Besides 21V972000, Daimler Vans USA, LLC has 10 other recalls on the electrical system on this site; the one before 21V972000 was 21V411000, reported on June 2, 2021.
What this recall covers
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
- The risk
- Unintentional vehicle movement can increase the risk of a crash.
- The fix
- Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Reported December 15, 2021
Vehicles covered by 21V972000 (4)
Being on this list means your year, make and model fall inside campaign 21V972000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: December 15, 2021. Data: NHTSA recall and owner-complaint files. How these figures are counted