NHTSA Campaign 24V930000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA campaign 24V930000 covers 4 year-make-model versions listed here and concerns the electrical system: instrument cluster/panel. The repair is free.
Daimler Vans USA, LLC filed the report for 24V930000 with NHTSA on December 13, 2024; the manufacturer initiated the recall.
For 24V930000, NHTSA lists up to 697 potentially affected vehicles.
Owner notification letters for 24V930000 were scheduled from January 31, 2025, 49 days after the report.
24V930000 covers 3 models from Mercedes-Benz, model years 2019–2020.
Owners of the model years 24V930000 covers have filed at least 10 complaints naming the electrical system, about this defect or others in the same group.
Among the 24V930000 vehicles, the 2020 Mercedes-Benz Sprinter 3500 has the most (6).
By potentially affected vehicles, 24V930000 ranks 55 of 96 Daimler Vans USA, LLC recalls on this site.
Besides 24V930000, Daimler Vans USA, LLC has 10 other recalls on the electrical system on this site; the one before 24V930000 was 23V204000, reported on March 24, 2023.
What this recall covers
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
- The risk
- A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
- The fix
- Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Reported December 13, 2024
Vehicles covered by 24V930000 (4)
Being on this list means your year, make and model fall inside campaign 24V930000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: December 13, 2024. Data: NHTSA recall and owner-complaint files. How these figures are counted