NHTSA Campaign 21V077000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
NHTSA campaign 21V077000 covers 4 year-make-model versions listed here and concerns the back over prevention: sensing system: camera. The repair is free.
Daimler Vans USA, LLC filed the report for 21V077000 with NHTSA on February 17, 2021; the manufacturer initiated the recall.
For 21V077000, NHTSA lists up to 198 potentially affected vehicles.
Owner notification letters for 21V077000 were scheduled from March 5, 2021, 16 days after the report.
21V077000 covers 3 models from Mercedes-Benz, model years 2019–2020.
Owners of the model years 21V077000 covers have filed at least 2 complaints naming the back over prevention, about this defect or others in the same group.
Among the 21V077000 vehicles, the 2019 Mercedes-Benz Sprinter 4500 has the most (1).
By potentially affected vehicles, 21V077000 ranks 62 of 96 Daimler Vans USA, LLC recalls on this site.
Besides 21V077000, Daimler Vans USA, LLC has 2 other recalls on the back over prevention on this site.
What this recall covers
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- The risk
- A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- The fix
- DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
Reported February 17, 2021
Vehicles covered by 21V077000 (4)
Being on this list means your year, make and model fall inside campaign 21V077000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: February 17, 2021. Data: NHTSA recall and owner-complaint files. How these figures are counted