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NHTSA Campaign 21V235000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA campaign 21V235000 covers 4 year-make-model versions listed here and concerns the electrical system: instrument cluster/panel. The repair is free.

Daimler Vans USA, LLC filed the report for 21V235000 with NHTSA on April 5, 2021; the manufacturer initiated the recall.

For 21V235000, NHTSA lists up to 1,285 potentially affected vehicles.

Owner notification letters for 21V235000 were scheduled from May 28, 2021, 53 days after the report.

21V235000 covers 3 models from Mercedes-Benz, model years 2019–2020.

Owners of the model years 21V235000 covers have filed at least 10 complaints naming the electrical system, about this defect or others in the same group.

Among the 21V235000 vehicles, the 2020 Mercedes-Benz Sprinter 3500 has the most (6).

By potentially affected vehicles, 21V235000 ranks 47 of 96 Daimler Vans USA, LLC recalls on this site.

Besides 21V235000, Daimler Vans USA, LLC has 10 other recalls on the electrical system on this site; the one before 21V235000 was 21V055000, reported on February 5, 2021.

What this recall covers

The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.

Reported April 5, 2021

Vehicles covered by 21V235000 (4)

Being on this list means your year, make and model fall inside campaign 21V235000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: April 5, 2021. Data: NHTSA recall and owner-complaint files. How these figures are counted