NHTSA Campaign 23V204000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA campaign 23V204000 covers 4 year-make-model versions listed here and concerns the electrical system: instrument cluster/panel. The repair is free.
Daimler Vans USA, LLC filed the report for 23V204000 with NHTSA on March 24, 2023; the manufacturer initiated the recall.
For 23V204000, NHTSA lists up to 6,857 potentially affected vehicles.
Owner notification letters for 23V204000 were scheduled from May 5, 2023, 42 days after the report.
23V204000 covers 3 models from Mercedes-Benz, model years 2019–2020.
Owners of the model years 23V204000 covers have filed at least 10 complaints naming the electrical system, about this defect or others in the same group.
Among the 23V204000 vehicles, the 2020 Mercedes-Benz Sprinter 3500 has the most (6).
By potentially affected vehicles, 23V204000 ranks 34 of 96 Daimler Vans USA, LLC recalls on this site.
Besides 23V204000, Daimler Vans USA, LLC has 10 other recalls on the electrical system on this site; the one before 23V204000 was 22V360000, reported on May 20, 2022.
What this recall covers
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
- The risk
- A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
- The fix
- Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Reported March 24, 2023
Vehicles covered by 23V204000 (4)
Being on this list means your year, make and model fall inside campaign 23V204000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: March 24, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted