NHTSA Campaign 22V360000
ELECTRICAL SYSTEM:SOFTWARE
NHTSA campaign 22V360000 covers 4 year-make-model versions listed here and concerns the electrical system: software. The repair is free.
Daimler Vans USA, LLC filed the report for 22V360000 with NHTSA on May 20, 2022; the manufacturer initiated the recall.
For 22V360000, NHTSA lists up to 19,937 potentially affected vehicles.
Owner notification letters for 22V360000 were scheduled from October 13, 2022, 146 days after the report.
22V360000 covers 3 models from Mercedes-Benz, model years 2019–2020.
Owners of the model years 22V360000 covers have filed at least 10 complaints naming the electrical system, about this defect or others in the same group.
Among the 22V360000 vehicles, the 2020 Mercedes-Benz Sprinter 3500 has the most (6).
By potentially affected vehicles, 22V360000 ranks 19 of 96 Daimler Vans USA, LLC recalls on this site.
Besides 22V360000, Daimler Vans USA, LLC has 10 other recalls on the electrical system on this site; the one before 22V360000 was 21V972000, reported on December 15, 2021.
What this recall covers
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- The risk
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- The fix
- The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Reported May 20, 2022
Vehicles covered by 22V360000 (4)
Being on this list means your year, make and model fall inside campaign 22V360000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: May 20, 2022. Data: NHTSA recall and owner-complaint files. How these figures are counted