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NHTSA Campaign 23V875000

STRUCTURE:CRITICAL FASTENERS

NHTSA campaign 23V875000 covers 4 year-make-model versions listed here and concerns the structure: critical fasteners. The repair is free.

Daimler Vans USA, LLC filed the report for 23V875000 with NHTSA on December 21, 2023; the manufacturer initiated the recall.

For 23V875000, NHTSA lists up to 3,739 potentially affected vehicles.

Owner notification letters for 23V875000 were scheduled from March 4, 2024, 74 days after the report.

23V875000 covers 3 models from Mercedes-Benz, model years 2019–2020.

Owners of the model years 23V875000 covers have filed at least 3 complaints naming the structure, about this defect or others in the same group.

Among the 23V875000 vehicles, the 2020 Mercedes-Benz Sprinter 3500 has the most (2).

By potentially affected vehicles, 23V875000 ranks 43 of 96 Daimler Vans USA, LLC recalls on this site.

Besides 23V875000, Daimler Vans USA, LLC has 7 other recalls on the structure on this site; the one before 23V875000 was 21V359000, reported on May 17, 2021.

What this recall covers

The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
The risk
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
The fix
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

Reported December 21, 2023

Vehicles covered by 23V875000 (4)

Being on this list means your year, make and model fall inside campaign 23V875000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: December 21, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted