NHTSA Campaign 23V420000
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NHTSA campaign 23V420000 covers 27 year-make-model versions listed here and concerns the equipment: other: owners/service/other manual. The repair is free.
Ford Motor Company filed the report for 23V420000 with NHTSA on June 9, 2023; the manufacturer initiated the recall.
For 23V420000, NHTSA lists up to 691,133 potentially affected vehicles.
Owner notification letters for 23V420000 were scheduled from July 21, 2023, 42 days after the report.
23V420000 covers 6 models from Ford and Lincoln, model years 2018–2023.
Owners of the model years 23V420000 covers have filed at least 3 complaints naming the equipment, about this defect or others in the same group.
Among the 23V420000 vehicles, the 2022 Ford F-450 Sd has the most (2).
By potentially affected vehicles, 23V420000 ranks 27 of 582 Ford Motor Company recalls on this site.
Besides 23V420000, Ford Motor Company has 12 other recalls on the equipment on this site; the one before 23V420000 was 23V379000, reported on May 26, 2023.
What this recall covers
- The defect
- Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
- The risk
- Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
- The fix
- Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
Reported June 9, 2023
Vehicles covered by 23V420000 (27)
Ford (21)
- 2018 Ford Expedition
- 2019 Ford Expedition
- 2020 Ford Expedition
- 2021 Ford Expedition
- 2022 Ford Expedition
- 2023 Ford Expedition
- 2019 Ford F-250 Sd
- 2021 Ford F-250 Sd
- 2022 Ford F-250 Sd
- 2019 Ford F-350 Sd
- 2020 Ford F-350 Sd
- 2021 Ford F-350 Sd
- 2019 Ford F-450 Sd
- 2021 Ford F-450 Sd
- 2022 Ford F-450 Sd
- 2023 Ford F-450 Sd
- 2019 Ford F-550 Sd
- 2020 Ford F-550 Sd
- 2021 Ford F-550 Sd
- 2022 Ford F-550 Sd
- 2023 Ford F-550 Sd
Being on this list means your year, make and model fall inside campaign 23V420000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: June 9, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted