NHTSA Campaign 23V865000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
NHTSA campaign 23V865000 covers 22 year-make-model versions listed here and concerns the air bags: sensor: occupant classification. The repair is free.
Toyota Motor Engineering & Manufacturing filed the report for 23V865000 with NHTSA on December 20, 2023; the manufacturer initiated the recall.
For 23V865000, NHTSA lists up to 999,901 potentially affected vehicles.
Owner notification letters for 23V865000 were scheduled from October 31, 2024, 316 days after the report.
23V865000 covers 11 models from Toyota and Lexus, model years 2020–2022.
Owners of the model years 23V865000 covers have filed at least 576 complaints naming the air bags, about this defect or others in the same group.
Among the 23V865000 vehicles, the 2021 Toyota RAV4 has the most (125).
By potentially affected vehicles, 23V865000 ranks 15 of 226 Toyota Motor Engineering & Manufacturing recalls on this site.
Besides 23V865000, Toyota Motor Engineering & Manufacturing has 47 other recalls on the air bags on this site; the one before 23V865000 was 22V519000, reported on July 21, 2022.
What this recall covers
- The defect
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
- The risk
- An air bag that does not deploy during a crash increases the risk of injury.
- The fix
- Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Reported December 20, 2023
Vehicles covered by 23V865000 (22)
Toyota (20)
- 2020 Toyota Avalon
- 2021 Toyota Avalon
- 2021 Toyota Avalon Hybrid
- 2020 Toyota Camry
- 2021 Toyota Camry
- 2022 Toyota Camry
- 2020 Toyota Camry Hybrid
- 2021 Toyota Camry Hybrid
- 2022 Toyota Camry Hybrid
- 2020 Toyota Corolla
- 2021 Toyota Corolla
- 2020 Toyota Highlander
- 2021 Toyota Highlander
- 2020 Toyota Highlander Hybrid
- 2021 Toyota Highlander Hybrid
- 2020 Toyota RAV4
- 2021 Toyota RAV4
- 2020 Toyota Rav4 Hybrid
- 2021 Toyota Rav4 Hybrid
- 2021 Toyota Sienna Hybrid
Lexus (2)
Being on this list means your year, make and model fall inside campaign 23V865000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: December 20, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted