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NHTSA Safety Recalls

2020 Toyota Highlander Hybrid Recalls

The 2020 Toyota Highlander Hybrid has 4 NHTSA safety recalls on file, the newest reported on December 20, 2023.

A recall covers a range of VINs, not every 2020 Toyota Highlander Hybrid. Whether a recall on your own car is still open shows only on a VIN check; recall repairs are free.

Recalls
4

NHTSA campaigns

Owner complaints
9

filed with NHTSA

Crashes reported
0

in complaints

NHTSA crash test
★★★★★

overall, 5 stars max

On a 2020 Toyota Highlander Hybrid, the 17-character VIN is on the driver-side dashboard, visible through the windshield, or on the door jamb sticker.

4 recalls on the 2020 Toyota Highlander Hybrid

Air bags: sensor: occupant classification

Campaign
23V865000
Reported
December 20, 2023
Vehicles affected
up to 999,901
Risk NHTSA names
crash and injury
Same campaign
also 2021 Highlander Hybrid, 10 other models

23V865000: the defect, risk and fix in NHTSA's words →

Structure: body: bumpers

Campaign
23V720000
Reported
October 26, 2023
Vehicles affected
up to 750,795
Risk NHTSA names
crash
Same campaign
also 2021–2023 Highlander Hybrid, 1 other model

23V720000: the defect, risk and fix in NHTSA's words →

Electronic stability control (esc): control module: software

Campaign
22V239000
Reported
April 13, 2022
Vehicles affected
up to 458,110
Risk NHTSA names
crash
Federal standard
FMVSS 126, electronic stability control
Same campaign
also 2021–2022 Highlander Hybrid, 7 other models

22V239000: the defect, risk and fix in NHTSA's words →

Air bags

Campaign
20V633000
Reported
October 14, 2020
Vehicles affected
up to 3,121
Risk NHTSA names
crash and injury
Same campaign
also 1 other model

20V633000: the defect, risk and fix in NHTSA's words →

2020 Toyota Highlander Hybrid complaints by year

NHTSA has received 9 owner complaints about the 2020 Toyota Highlander Hybrid, the newest on June 24, 2025.

In complaints about the 2020 Toyota Highlander Hybrid, the component group named most often is the air bags (44%), followed by the service brakes (11%) and the service brakes, hydraulic (11%).

2 of the 2020 Toyota Highlander Hybrid's 4 recalls also concern the air bags.

Component groups named in complaints

  • Air Bags4
  • Service Brakes1
  • Service Brakes, Hydraulic1
  • Structure1
  • Tires1
  • Visibility1

Complaints received, by year

Complaints about the 2020 Toyota Highlander Hybrid received by NHTSA, by calendar year
20211
20232
20256

Complaints about the 2020 Toyota Highlander Hybrid peaked in 2025, when NHTSA received 6. 33% arrived between 2019 and 2023, the model year's first years on the road.

NHTSA crash-test stars

  • Overall: ★★★★★
  • Frontal: 4/5
  • Side: 5/5
  • Rollover: 4/5

The 9 complaints about the 2020 Toyota Highlander Hybrid are unverified owner reports, and a model sold in large numbers collects more of them.

Toyota Highlander Hybrid by model year

Other 2020 Toyota models

Newest record on this page: June 24, 2025. Data: NHTSA recall and owner-complaint files. How these figures are counted