NHTSA Campaign 23V720000
STRUCTURE:BODY:BUMPERS
NHTSA campaign 23V720000 covers 8 year-make-model versions listed here and concerns the structure: body: bumpers. The repair is free.
Toyota Motor Engineering & Manufacturing filed the report for 23V720000 with NHTSA on October 26, 2023; the manufacturer initiated the recall.
For 23V720000, NHTSA lists up to 750,795 potentially affected vehicles.
Owner notification letters for 23V720000 were scheduled from April 22, 2024, 179 days after the report.
23V720000 covers 2 models from Toyota, model years 2020–2023.
Owners of the model years 23V720000 covers have filed at least 166 complaints naming the structure, about this defect or others in the same group.
Among the 23V720000 vehicles, the 2021 Toyota Highlander has the most (52).
By potentially affected vehicles, 23V720000 ranks 22 of 226 Toyota Motor Engineering & Manufacturing recalls on this site.
Besides 23V720000, Toyota Motor Engineering & Manufacturing has 5 other recalls on the structure on this site; the one before 23V720000 was 23V142000, reported on March 3, 2023.
What this recall covers
- The defect
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
- The risk
- A detached front bumper cover can become a road hazard, increasing the risk of a crash.
- The fix
- Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
Reported October 26, 2023
Vehicles covered by 23V720000 (8)
Being on this list means your year, make and model fall inside campaign 23V720000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: October 26, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted