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NHTSA Campaign 20V756000

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA campaign 20V756000 covers 3 year-make-model versions listed here and concerns the equipment: other: owners/service/other manual. The repair is free.

Daimler Vans USA, LLC filed the report for 20V756000 with NHTSA on December 8, 2020; the manufacturer initiated the recall.

For 20V756000, NHTSA lists up to 9 potentially affected vehicles.

Owner notification letters for 20V756000 were scheduled from March 17, 2021, 99 days after the report.

20V756000 covers 3 models from Mercedes-Benz, model years 2019.

Owners of the model years 20V756000 covers have filed at least 2 complaints naming the equipment, about this defect or others in the same group.

Among the 20V756000 vehicles, the 2019 Mercedes-Benz Sprinter (Vs30) has the most (1).

By potentially affected vehicles, 20V756000 ranks 81 of 96 Daimler Vans USA, LLC recalls on this site.

Besides 20V756000, Daimler Vans USA, LLC has 9 other recalls on the equipment on this site; the one before 20V756000 was 20V180000, reported on March 26, 2020.

What this recall covers

The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
The risk
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
The fix
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

Reported December 8, 2020

Vehicles covered by 20V756000 (3)

Being on this list means your year, make and model fall inside campaign 20V756000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: December 8, 2020. Data: NHTSA recall and owner-complaint files. How these figures are counted