NHTSA Safety Recalls
2013 Heartland Sundance Recalls
The 2013 Heartland Sundance has 3 NHTSA safety recalls on file. Recall repairs are always free, whatever the RV's age or mileage.
A recall covers a range of VINs, not every Heartland Sundance built. Check your own 17-character VIN before assuming yours is affected.
- Recalls
- 3
- Owner complaints
- 3
- Crashes reported
- 0
- NHTSA crash test
- Not rated
NHTSA campaigns
filed with NHTSA
in complaints
3 recalls on the 2013 Heartland Sundance
EQUIPMENT:OTHER:LABELS
NHTSA 15V482000- The defect
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- The risk
- An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
- The fix
- Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
NHTSA 13V186000- The defect
- Heartland Recreational Vehicles (Heartland) is recalling certain model year 2013-2014 Sundance travel trailers, model 322RES, manufactured September 13, 2012, through April 30, 2013. The axles are mounted too far forward on the frame which may cause improper trailer balance while towing.
- The risk
- Improper trailer balance may lead to uncontrollable trailer sway, increasing the risk of a crash, property damage, and/or personal injury.
- The fix
- Heartland will notify owners and the trailers will be returned to the factory where axles will be moved rearward, free of charge. The recall began on May 20, 2013. Owners may contact Heartland Recreational Trailers' Warranty/Service Department by email at "[email protected]," or by phone at 1-877-262-8032. Heartland's recall campaign number is 99-01-12.
Reported September 5, 2013 by Heartland Recreational Vehicles, LLC
EQUIPMENT
NHTSA 13V181000- The defect
- Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
- The risk
- If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
- The fix
- Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
Reported July 5, 2013 by Heartland Recreational Vehicles, LLC
What owners report about the 2013 Heartland Sundance
Owners have filed 3 complaints about the 2013 Heartland Sundance with NHTSA.
Most complained about
- Tires2
- Wheels1
Complaints are owner reports, not verified defects, and a popular model collects more of them than a rare one. They show what to ask about, not what is certain to fail.
Checking your own RV
A recall applies to a range of VINs, not to every 2013 Heartland Sundance built. To confirm whether yours is affected, find the 17-character VIN, on a plate near the entry door, inside a cabinet, or on the trailer tongue for a towable, and enter it in NHTSA's official lookup.
Repairs for safety recalls are free and never expire. A dealer cannot charge you, and cannot refuse on the grounds that the RV is old or out of warranty. If one does, call the NHTSA hotline on 1-888-327-4236.