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NHTSA Safety Recalls

2013 Heartland Elk Ridge Recalls

The 2013 Heartland Elk Ridge has 1 NHTSA safety recall on file. Recall repairs are always free, whatever the RV's age or mileage.

A recall covers a range of VINs, not every Heartland Elk Ridge built. Check your own 17-character VIN before assuming yours is affected.

Recalls
1

NHTSA campaigns

Owner complaints
3

filed with NHTSA

Crashes reported
0

in complaints

NHTSA crash test
Not rated

1 recall on the 2013 Heartland Elk Ridge

The defect
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
The risk
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The fix
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

Reported July 5, 2013 by Heartland Recreational Vehicles, LLC

What owners report about the 2013 Heartland Elk Ridge

Owners have filed 3 complaints about the 2013 Heartland Elk Ridge with NHTSA.

Most complained about

  • Tires2
  • Suspension1
  • Service Brakes1

Complaints are owner reports, not verified defects, and a popular model collects more of them than a rare one. They show what to ask about, not what is certain to fail.

Checking your own RV

A recall applies to a range of VINs, not to every 2013 Heartland Elk Ridge built. To confirm whether yours is affected, find the 17-character VIN, on a plate near the entry door, inside a cabinet, or on the trailer tongue for a towable, and enter it in NHTSA's official lookup.

Repairs for safety recalls are free and never expire. A dealer cannot charge you, and cannot refuse on the grounds that the RV is old or out of warranty. If one does, call the NHTSA hotline on 1-888-327-4236.

Heartland Elk Ridge by model year

Other 2013 Heartland models