Skip to content

NHTSA Campaign 25V321000

STRUCTURE:BODY:STEP/LADDER

Filed by Keystone RV Company.

NHTSA campaign 25V321000 covers 1 vehicle and concerns the structure:body:step/ladder. The repair is free.

What this recall covers

The defect
Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
The risk
Steps that detach while in use increase the risk of injury.
The fix
Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.

Vehicles covered by 25V321000 (1)

Is my vehicle affected?

Being on this list means your year, make and model fall inside campaign 25V321000. It does not mean your individual vehicle does: a campaign covers a range of VINs built in a specific window, and vehicles either side of that window are untouched.

Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the vehicle's age or mileage.