NHTSA Campaign 24V344000
BACK OVER PREVENTION:SOFTWARE
Filed by Volkswagen Group of America, Inc..
NHTSA campaign 24V344000 covers 3 vehicles and concerns the back over prevention:software. The repair is free.
What this recall covers
- The defect
- Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
- The risk
- Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
- The fix
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by 24V344000 (3)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 24V344000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.