NHTSA Campaign 23V838000
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
NHTSA campaign 23V838000 covers 12 year-make-model versions listed here and concerns the electrical system: adas: autonomous/self driving: software. The repair is free.
Tesla, Inc filed the report for 23V838000 with NHTSA on December 12, 2023; NHTSA's Office of Defects Investigation influenced the recall.
For 23V838000, NHTSA lists up to 2,031,220 potentially affected vehicles.
Owner notification letters for 23V838000 were scheduled from February 10, 2024, 60 days after the report.
23V838000 covers 3 models from Tesla, model years 2012–2023.
Owners of the model years 23V838000 covers have filed at least 841 complaints naming the electrical system, about this defect or others in the same group.
Among the 23V838000 vehicles, the 2013 Tesla Model S has the most (195).
By potentially affected vehicles, 23V838000 ranks 2 of 61 Tesla, Inc recalls on this site.
Besides 23V838000, Tesla, Inc has 10 other recalls on the electrical system on this site; the one before 23V838000 was 23V434000, reported on June 19, 2023.
What this recall covers
- The defect
- Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
- The risk
- In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
- The fix
- Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Reported December 12, 2023
Vehicles covered by 23V838000 (12)
Being on this list means your year, make and model fall inside campaign 23V838000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: December 12, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted