NHTSA Campaign 21V354000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
NHTSA campaign 21V354000 covers 8 year-make-model versions listed here and concerns the back over prevention: sensing system: camera. The repair is free.
Mercedes-Benz USA, LLC filed the report for 21V354000 with NHTSA on May 14, 2021; the manufacturer initiated the recall.
For 21V354000, NHTSA lists up to 343,191 potentially affected vehicles.
Owner notification letters for 21V354000 were scheduled from June 28, 2021, 45 days after the report.
21V354000 covers 8 models from Mercedes-Benz, model years 2021.
Owners of the model years 21V354000 covers have filed at least 1 complaints naming the back over prevention, about this defect or others in the same group.
Among the 21V354000 vehicles, the 2021 Mercedes-Benz Amg E53 has the most (1).
By potentially affected vehicles, 21V354000 ranks 2 of 51 Mercedes-Benz USA, LLC recalls on this site.
Besides 21V354000, Mercedes-Benz USA, LLC has 2 other recalls on the back over prevention on this site.
What this recall covers
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- The risk
- A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
- The fix
- The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Reported May 14, 2021
Vehicles covered by 21V354000 (8)
Being on this list means your year, make and model fall inside campaign 21V354000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: May 14, 2021. Data: NHTSA recall and owner-complaint files. How these figures are counted