NHTSA Campaign 21V058000
ELECTRICAL SYSTEM:SOFTWARE
NHTSA campaign 21V058000 covers 9 year-make-model versions listed here and concerns the electrical system: software. The repair is free.
Mercedes-Benz USA, LLC filed the report for 21V058000 with NHTSA on February 5, 2021; the manufacturer initiated the recall.
For 21V058000, NHTSA lists up to 1,292,258 potentially affected vehicles.
Owner notification letters for 21V058000 were scheduled from March 12, 2021, 35 days after the report.
21V058000 covers 9 models from Mercedes-Benz, model years 2017–2021.
Owners of the model years 21V058000 covers have filed at least 3 complaints naming the electrical system, about this defect or others in the same group.
Among the 21V058000 vehicles, the 2021 Mercedes-Benz Amg Glc43 has the most (1).
By potentially affected vehicles, 21V058000 ranks 1 of 51 Mercedes-Benz USA, LLC recalls on this site.
Besides 21V058000, Mercedes-Benz USA, LLC has 13 other recalls on the electrical system on this site.
What this recall covers
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- The risk
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- The fix
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Reported February 5, 2021
Vehicles covered by 21V058000 (9)
Being on this list means your year, make and model fall inside campaign 21V058000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: February 5, 2021. Data: NHTSA recall and owner-complaint files. How these figures are counted