NHTSA Campaign 20V388000
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Filed by Jayco, Inc..
NHTSA campaign 20V388000 covers 5 vehicles and concerns the structure:frame and members:underbody shields. The repair is free.
What this recall covers
- The defect
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
- The risk
- Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
- The fix
- Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Reported February 7, 2020
Vehicles covered by 20V388000 (5)
Is my vehicle affected?
Being on this list means your year, make and model fall inside campaign 20V388000. It does not mean your individual vehicle does: a campaign covers a range of VINs built in a specific window, and vehicles either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the vehicle's age or mileage.