NHTSA Campaign 20V331000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NHTSA campaign 20V331000 covers 23 year-make-model versions listed here and concerns the latches/locks/linkages: doors: latch. The repair is free.
Ford Motor Company filed the report for 20V331000 with NHTSA on June 8, 2020; NHTSA's Office of Defects Investigation influenced the recall.
For 20V331000, NHTSA lists up to 2,147,323 potentially affected vehicles.
Owner notification letters for 20V331000 were scheduled from July 27, 2020, 49 days after the report.
20V331000 covers 9 models from Ford and Lincoln, model years 2011–2016.
Owners of the model years 20V331000 covers have filed at least 137 complaints naming the latches/locks/linkages, about this defect or others in the same group.
Among the 20V331000 vehicles, the 2012 Ford Fiesta has the most (57).
By potentially affected vehicles, 20V331000 ranks 4 of 582 Ford Motor Company recalls on this site.
Besides 20V331000, Ford Motor Company has 19 other recalls on the latches/locks/linkages on this site; the one before 20V331000 was 20V177000, reported on March 23, 2020.
What this recall covers
- The defect
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- The risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- The fix
- Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Reported June 8, 2020
Vehicles covered by 20V331000 (23)
Ford (20)
- 2013 Ford C-Max
- 2014 Ford C-Max
- 2015 Ford C-Max
- 2013 Ford Escape
- 2014 Ford Escape
- 2015 Ford Escape
- 2011 Ford Fiesta
- 2012 Ford Fiesta
- 2013 Ford Fiesta
- 2014 Ford Fiesta
- 2012 Ford Focus
- 2013 Ford Focus
- 2014 Ford Focus
- 2015 Ford Focus
- 2013 Ford Fusion
- 2014 Ford Fusion
- 2015 Ford Mustang
- 2014 Ford Transit Connect
- 2015 Ford Transit Connect
- 2016 Ford Transit Connect
Being on this list means your year, make and model fall inside campaign 20V331000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: June 8, 2020. Data: NHTSA recall and owner-complaint files. How these figures are counted