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NHTSA Campaign 20V327000

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA campaign 20V327000 covers 5 year-make-model versions listed here and concerns the equipment: other: owners/service/other manual. The repair is free.

Jayco, Inc filed the report for 20V327000 with NHTSA on June 5, 2020; the manufacturer initiated the recall.

For 20V327000, NHTSA lists up to 666 potentially affected vehicles.

Owner notification letters for 20V327000 were scheduled from May 19, 2020.

20V327000 covers 3 models from Jayco and Entegra, model years 2019–2021.

Owners of the model years 20V327000 covers have filed at least 3 complaints naming the equipment, about this defect or others in the same group.

Among the 20V327000 vehicles, the 2019 Jayco Melbourne has the most (1).

By potentially affected vehicles, 20V327000 ranks 37 of 96 Jayco, Inc recalls on this site.

Besides 20V327000, Jayco, Inc has 27 other recalls on the equipment on this site; the one before 20V327000 was 18V451000, reported on July 5, 2018.

What this recall covers

The defect
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
The risk
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
The fix
Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.

Reported June 5, 2020

Vehicles covered by 20V327000 (5)

Being on this list means your year, make and model fall inside campaign 20V327000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: June 5, 2020. Data: NHTSA recall and owner-complaint files. How these figures are counted