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NHTSA Campaign 13V038000

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

NHTSA campaign 13V038000 covers 7 year-make-model versions listed here and concerns the power train: driveline: differential unit. The repair is free.

Chrysler Group LLC filed the report for 13V038000 with NHTSA on February 6, 2013; NHTSA's Office of Defects Investigation influenced the recall.

For 13V038000, NHTSA lists up to 278,674 potentially affected vehicles, built between December 1, 2009 and September 30, 2011.

The 13V038000 report reached NHTSA 16 months after the last affected vehicle was built.

Owner notification letters for 13V038000 were scheduled from November 7, 2013, 274 days after the report.

13V038000 covers 5 models from Dodge, Chrysler and Ram, model years 2009–2012.

Owners of the model years 13V038000 covers have filed at least 523 complaints naming the power train, about this defect or others in the same group.

Among the 13V038000 vehicles, the 2009 Dodge Ram 1500 has the most (231).

By potentially affected vehicles, 13V038000 ranks 14 of 67 Chrysler Group LLC recalls on this site.

Besides 13V038000, Chrysler Group LLC has 7 other recalls on the power train on this site.

What this recall covers

The defect
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
The risk
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
The fix
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Notes
This campaign is an expansion of a recall campaign 12V-474. Chrysler's recall campaign number is N08.

Reported February 6, 2013

Vehicles covered by 13V038000 (7)

Being on this list means your year, make and model fall inside campaign 13V038000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: February 6, 2013. Data: NHTSA recall and owner-complaint files. How these figures are counted