NHTSA Campaign 11V385000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
NHTSA campaign 11V385000 covers 6 year-make-model versions listed here and concerns the fuel system, gasoline: storage: tank assembly: mounting. The repair is free.
FORD MOTOR COMPANY filed the report for 11V385000 with NHTSA on July 29, 2011; NHTSA's Office of Defects Investigation influenced the recall.
For 11V385000, NHTSA lists up to 1,100,000 potentially affected vehicles, built between June 20, 1995 and August 4, 2004.
The 11V385000 report reached NHTSA 7 years after the last affected vehicle was built.
Owner notification letters for 11V385000 were scheduled from September 12, 2011, 45 days after the report.
11V385000 covers 2 models from Ford and Lincoln, model years 2000–2004.
Owners of the model years 11V385000 covers have filed at least 298 complaints naming the fuel system, gasoline, about this defect or others in the same group.
Among the 11V385000 vehicles, the 2000 Ford F-150 has the most (122).
By potentially affected vehicles, 11V385000 ranks 9 of 219 FORD MOTOR COMPANY recalls on this site.
Besides 11V385000, FORD MOTOR COMPANY has 23 other recalls on the fuel system, gasoline on this site; the one before 11V385000 was 11V355000, reported on July 13, 2011.
What this recall covers
- The defect
- FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
- The risk
- AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
- The fix
- FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
- Notes
- FORD'S RECALL CAMPAIGN NUMBER IS 11S21.
Reported July 29, 2011
Vehicles covered by 11V385000 (6)
Being on this list means your year, make and model fall inside campaign 11V385000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: July 29, 2011. Data: NHTSA recall and owner-complaint files. How these figures are counted