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NHTSA Campaign 10V243000

EQUIPMENT ADAPTIVE/MOBILITY

NHTSA campaign 10V243000 covers 6 year-make-model versions listed here and concerns the equipment adaptive/mobility. The repair is free.

MOBILITY TRANSPORTATION SERVICES filed the report for 10V243000 with NHTSA on June 4, 2010; the manufacturer initiated the recall.

For 10V243000, NHTSA lists up to 60 potentially affected vehicles, built between September 16, 2008 and April 15, 2009.

The 10V243000 report reached NHTSA 14 months after the last affected vehicle was built.

Owner notification letters for 10V243000 were scheduled from October 18, 2010, 136 days after the report.

10V243000 covers 2 models from Ford, model years 2007–2009.

By potentially affected vehicles, 10V243000 ranks 1 of 2 MOBILITY TRANSPORTATION SERVICES recalls on this site.

Besides 10V243000, MOBILITY TRANSPORTATION SERVICES has 1 other recall on the equipment adaptive/mobility on this site.

What this recall covers

The defect
MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
The risk
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
The fix
MTS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-6452.

Reported June 4, 2010

Vehicles covered by 10V243000 (6)

Being on this list means your year, make and model fall inside campaign 10V243000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: June 4, 2010. Data: NHTSA recall and owner-complaint files. How these figures are counted