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NHTSA Campaign 04V442000

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

NHTSA campaign 04V442000 covers 4 year-make-model versions listed here and concerns the structure: body: hatchback/liftgate: hinge and attachments. The repair is free.

FORD MOTOR COMPANY filed the report for 04V442000 with NHTSA on September 13, 2004; NHTSA's Office of Defects Investigation influenced the recall.

For 04V442000, NHTSA lists up to 955,732 potentially affected vehicles, built between August 1, 2000 and June 23, 2003.

The 04V442000 report reached NHTSA 15 months after the last affected vehicle was built.

Owner notification letters for 04V442000 were scheduled from September 30, 2004, 17 days after the report.

04V442000 covers 2 models from Ford, model years 2002–2003.

Owners of the model years 04V442000 covers have filed at least 840 complaints naming the structure, about this defect or others in the same group.

Among the 04V442000 vehicles, the 2002 Ford Explorer has the most (486).

By potentially affected vehicles, 04V442000 ranks 11 of 219 FORD MOTOR COMPANY recalls on this site.

Besides 04V442000, FORD MOTOR COMPANY has 8 other recalls on the structure on this site; the one before 04V442000 was 04V331000, reported on July 14, 2004.

What this recall covers

The defect
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
The risk
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
The fix
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Notes
FORD RECALL NO. 04S20.

Reported September 13, 2004

Vehicles covered by 04V442000 (4)

Being on this list means your year, make and model fall inside campaign 04V442000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: September 13, 2004. Data: NHTSA recall and owner-complaint files. How these figures are counted