NHTSA Campaign 01I010000
VISIBILITY:GLASS, SIDE/REAR
NHTSA campaign 01I010000 covers 2 year-make-model versions listed here and concerns the visibility: glass, side/rear. The repair is free.
01I010000 covers 2 models from Ford and Mercury, model years 2002.
Owners of the model years 01I010000 covers have filed at least 31 complaints naming the visibility, about this defect or others in the same group.
Among the 01I010000 vehicles, the 2002 Mercury Mountaineer has the most (31).
Besides 01I010000, FORD MOTOR COMPANY has 12 other recalls on the visibility on this site.
What this recall covers
- The defect
- THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
- The risk
- ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
- The fix
- FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
- Notes
- FORD HAS DECIDED TO CONDUCT A SPECIAL SERVICE CAMPAIGN TO INSPECT AND TORQUE THE LIFTGATE GLASS BRACKET ON AFFECTED VEHICLES. OWNERS CAN CONTACT FORD AT 1-800-392-3673, CONCERNING THIS PROGRAM.
Vehicles covered by 01I010000 (2)
Ford (1)
Mercury (1)
Being on this list means your year, make and model fall inside campaign 01I010000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Data: NHTSA recall and owner-complaint files. How these figures are counted