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NHTSA Safety Recalls

2011 Harley-Davidson Softail Recalls

The 2011 Harley-Davidson Softail has 1 NHTSA safety recall on file. Recall repairs are always free, whatever the motorcycle's age or mileage.

A recall covers a range of VINs, not every Harley-Davidson Softail built. Check your own 17-character VIN before assuming yours is affected.

Recalls
1

NHTSA campaigns

Owner complaints
3

filed with NHTSA

Crashes reported
0

in complaints

NHTSA crash test
Not rated

1 recall on the 2011 Harley-Davidson Softail

ENGINE AND ENGINE COOLING:ENGINE

NHTSA 11V037000
The defect
HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2011 SOFTAIL MOTORCYCLES MANUFACTURED FROM JUNE 7, 2010 THROUGH OCTOBER 8, 2010. THE BODY CONTROL MODULES (BCM) INSTALLED ON THESE MOTORCYCLES (PART NUMBERS 69991-11 AND 69993-11) HAVE A CASE THAT MAY NOT HAVE BEEN PROPERLY SEALED DURING PRODUCTION. AN IMPROPER SEAL MAY ALLOW WATER INTRUSION INTO THE BCM WHICH MAY CAUSE ENGINE STALL.
The risk
AN ENGINE STALL WHILE IN TRAFFIC CAN RESULT IN A CRASH, WHICH COULD LEAD TO INJURY OR DEATH TO THE RIDER.
The fix
HARLEY-DAVIDSON WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE BCM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2011. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

What owners report about the 2011 Harley-Davidson Softail

Owners have filed 3 complaints about the 2011 Harley-Davidson Softail with NHTSA.

Most complained about

  • Engine1
  • Exterior Lighting1
  • Engine And Engine Cooling1

Complaints are owner reports, not verified defects, and a popular model collects more of them than a rare one. They show what to ask about, not what is certain to fail.

Checking your own motorcycle

A recall applies to a range of VINs, not to every 2011 Harley-Davidson Softail built. To confirm whether yours is affected, find the 17-character VIN, stamped on the steering head, just behind the headlight, and on the frame label, and enter it in NHTSA's official lookup.

Repairs for safety recalls are free and never expire. A dealer cannot charge you, and cannot refuse on the grounds that the motorcycle is old or out of warranty. If one does, call the NHTSA hotline on 1-888-327-4236.

Harley-Davidson Softail by model year

Other 2011 Harley-Davidson models