NHTSA Campaign 25V821000
BACK OVER PREVENTION:SOFTWARE
NHTSA campaign 25V821000 covers 3 year-make-model versions listed here and concerns the back over prevention: software. The repair is free.
Nissan North America, Inc filed the report for 25V821000 with NHTSA on November 26, 2025; the manufacturer initiated the recall.
For 25V821000, NHTSA lists up to 64,085 potentially affected vehicles.
Owner notification letters for 25V821000 were scheduled from January 23, 2026, 58 days after the report.
25V821000 covers 3 models from Infiniti and Nissan, model years 2025.
By potentially affected vehicles, 25V821000 ranks 55 of 209 Nissan North America, Inc recalls on this site.
Besides 25V821000, Nissan North America, Inc has 10 other recalls on the back over prevention on this site; the one before 25V821000 was 25V324000, reported on June 4, 2025.
What this recall covers
- The defect
- Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- The risk
- A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- The fix
- The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
Reported November 26, 2025
Vehicles covered by 25V821000 (3)
Nissan (2)
Infiniti (1)
Being on this list means your year, make and model fall inside campaign 25V821000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: November 26, 2025. Data: NHTSA recall and owner-complaint files. How these figures are counted