NHTSA Campaign 25V552000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
NHTSA campaign 25V552000 covers 5 year-make-model versions listed here and concerns the back over prevention: sensing system: camera. The repair is free.
Chrysler (FCA US, LLC) filed the report for 25V552000 with NHTSA on August 26, 2025; NHTSA's Office of Defects Investigation influenced the recall.
For 25V552000, NHTSA lists up to 219,577 potentially affected vehicles.
Owner notification letters for 25V552000 were scheduled from July 21, 2026, 329 days after the report.
25V552000 covers 2 models from Dodge and Ram, model years 2019–2021.
Owners of the model years 25V552000 covers have filed at least 68 complaints naming the back over prevention, about this defect or others in the same group.
Among the 25V552000 vehicles, the 2021 Ram Promaster has the most (24).
By potentially affected vehicles, 25V552000 ranks 26 of 177 Chrysler (FCA US, LLC) recalls on this site.
Besides 25V552000, Chrysler (FCA US, LLC) has 21 other recalls on the back over prevention on this site; the one before 25V552000 was 25V388000, reported on June 12, 2025.
What this recall covers
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
- The risk
- A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
- The fix
- Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Reported August 26, 2025
Vehicles covered by 25V552000 (5)
Being on this list means your year, make and model fall inside campaign 25V552000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: August 26, 2025. Data: NHTSA recall and owner-complaint files. How these figures are counted