NHTSA Campaign 25V472000
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
NHTSA campaign 25V472000 covers 4 year-make-model versions listed here and concerns the seats: mid/rear assembly: head restraint. The repair is free.
Chrysler (FCA US, LLC) filed the report for 25V472000 with NHTSA on July 17, 2025; the manufacturer initiated the recall.
For 25V472000, NHTSA lists up to 121,398 potentially affected vehicles.
The 25V472000 report reached NHTSA 14 months after the last affected vehicle was built.
Owner notification letters for 25V472000 were scheduled from September 5, 2025, 50 days after the report.
25V472000 covers 2 models from Jeep, model years 2023–2024.
By potentially affected vehicles, 25V472000 ranks 46 of 177 Chrysler (FCA US, LLC) recalls on this site.
Besides 25V472000, Chrysler (FCA US, LLC) has 5 other recalls on the seats on this site; the one before 25V472000 was 24V573000, reported on August 1, 2024.
What this recall covers
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
- The risk
- Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
- The fix
- Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Reported July 17, 2025
Vehicles covered by 25V472000 (4)
Being on this list means your year, make and model fall inside campaign 25V472000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: July 17, 2025. Data: NHTSA recall and owner-complaint files. How these figures are counted