NHTSA Campaign 25V384000
STRUCTURE:BODY:STEP/LADDER
NHTSA campaign 25V384000 covers 1 year-make-model version listed here and concerns the structure: body: step/ladder. The repair is free.
Keystone RV Company filed the report for 25V384000 with NHTSA on June 23, 2025; the manufacturer initiated the recall.
For 25V384000, NHTSA lists up to 491 potentially affected vehicles, built between May 12, 2025 and May 22, 2025.
The 25V384000 report reached NHTSA 1 month after the last affected vehicle was built.
Owner notification letters for 25V384000 were scheduled from August 4, 2025, 42 days after the report.
25V384000 covers 1 model from Keystone, model years 2025.
Owners of the model years 25V384000 covers have filed at least 1 complaints naming the structure, about this defect or others in the same group.
By potentially affected vehicles, 25V384000 ranks 53 of 123 Keystone RV Company recalls on this site.
Besides 25V384000, Keystone RV Company has 19 other recalls on the structure on this site; the one before 25V384000 was 25V321000, reported on May 15, 2025.
What this recall covers
- The defect
- Keystone RV Company (Keystone) is recalling certain 2025 Carbon, Fuzion, and Raptor toy hauler recreational trailers. The rear gate pins and/or leg support bracket may be missing, allowing the gate to shift during operation.
- The risk
- A rear gate that shifts or patio stairs that becomes unstable increase the risk of injury.
- The fix
- Dealers will install the gate pins and/or leg support brackets, free of charge. Owner notification letters were mailed August 4, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-470.
Reported June 23, 2025
Vehicles covered by 25V384000 (1)
Keystone (1)
Being on this list means your year, make and model fall inside campaign 25V384000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: June 23, 2025. Data: NHTSA recall and owner-complaint files. How these figures are counted