NHTSA Campaign 25V337000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA campaign 25V337000 covers 1 year-make-model version listed here and concerns the electrical system: instrument cluster/panel. The repair is free.
Ford Motor Company filed the report for 25V337000 with NHTSA on May 23, 2025; the manufacturer initiated the recall.
For 25V337000, NHTSA lists up to 30,679 potentially affected vehicles, built between April 4, 2023 and July 8, 2024.
The 25V337000 report reached NHTSA 10 months after the last affected vehicle was built.
Owner notification letters for 25V337000 were scheduled from July 24, 2025, 62 days after the report.
25V337000 covers 1 model from Lincoln, model years 2024.
Owners of the model years 25V337000 covers have filed at least 6 complaints naming the electrical system, about this defect or others in the same group.
By potentially affected vehicles, 25V337000 ranks 232 of 582 Ford Motor Company recalls on this site.
Besides 25V337000, Ford Motor Company has 55 other recalls on the electrical system on this site; the one before 25V337000 was 25V132000, reported on February 28, 2025.
What this recall covers
- The defect
- Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
- The risk
- A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
- The fix
- The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.
Reported May 23, 2025
Vehicles covered by 25V337000 (1)
Lincoln (1)
Being on this list means your year, make and model fall inside campaign 25V337000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: May 23, 2025. Data: NHTSA recall and owner-complaint files. How these figures are counted