NHTSA Campaign 25V011000
POWER TRAIN
NHTSA campaign 25V011000 covers 3 year-make-model versions listed here and concerns the power train. The repair is free.
Chrysler (FCA US, LLC) filed the report for 25V011000 with NHTSA on January 16, 2025; NHTSA's Office of Defects Investigation influenced the recall.
For 25V011000, NHTSA lists up to 63,130 potentially affected vehicles.
Owner notification letters for 25V011000 were scheduled from February 19, 2026, 399 days after the report.
25V011000 covers 1 model from Jeep, model years 2017–2019.
Owners of the model years 25V011000 covers have filed at least 1,773 complaints naming the power train, about this defect or others in the same group.
Among the 25V011000 vehicles, the 2019 Jeep Cherokee has the most (828).
By potentially affected vehicles, 25V011000 ranks 66 of 177 Chrysler (FCA US, LLC) recalls on this site.
Besides 25V011000, Chrysler (FCA US, LLC) has 18 other recalls on the power train on this site; the one before 25V011000 was 24V572000, reported on August 1, 2024.
What this recall covers
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
- The risk
- A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
- The fix
- Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Reported January 16, 2025
Vehicles covered by 25V011000 (3)
Being on this list means your year, make and model fall inside campaign 25V011000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: January 16, 2025. Data: NHTSA recall and owner-complaint files. How these figures are counted