NHTSA Campaign 24V814000
ELECTRICAL SYSTEM:SOFTWARE
NHTSA campaign 24V814000 covers 2 year-make-model versions listed here and concerns the electrical system: software. The repair is free.
Mazda North American Operations filed the report for 24V814000 with NHTSA on October 31, 2024; the manufacturer initiated the recall.
For 24V814000, NHTSA lists up to 80,915 potentially affected vehicles, built between December 5, 2023 and July 8, 2024.
The 24V814000 report reached NHTSA 4 months after the last affected vehicle was built.
Owner notification letters for 24V814000 were scheduled from December 18, 2024, 48 days after the report.
24V814000 covers 2 models from Mazda, model years 2025.
Owners of the model years 24V814000 covers have filed at least 4 complaints naming the electrical system, about this defect or others in the same group.
Among the 24V814000 vehicles, the 2025 Mazda CX-90 has the most (4).
By potentially affected vehicles, 24V814000 ranks 21 of 77 Mazda North American Operations recalls on this site.
Besides 24V814000, Mazda North American Operations has 5 other recalls on the electrical system on this site; the one before 24V814000 was 19V403000, reported on May 30, 2019.
What this recall covers
- The defect
- Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
- The risk
- An ESU that does not function properly, increases the risk of a crash.
- The fix
- Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Reported October 31, 2024
Vehicles covered by 24V814000 (2)
Mazda (2)
Being on this list means your year, make and model fall inside campaign 24V814000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: October 31, 2024. Data: NHTSA recall and owner-complaint files. How these figures are counted