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NHTSA Campaign 24V802000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA campaign 24V802000 covers 1 year-make-model version listed here and concerns the electrical system: instrument cluster/panel. The repair is free.

Ford Motor Company filed the report for 24V802000 with NHTSA on October 25, 2024; the manufacturer initiated the recall.

For 24V802000, NHTSA lists up to 6,212 potentially affected vehicles, built between May 10, 2024 and August 20, 2024.

The 24V802000 report reached NHTSA 2 months after the last affected vehicle was built.

Owner notification letters for 24V802000 were scheduled from February 25, 2025, 123 days after the report.

24V802000 covers 1 model from Ford, model years 2024.

Owners of the model years 24V802000 covers have filed at least 40 complaints naming the electrical system, about this defect or others in the same group.

By potentially affected vehicles, 24V802000 ranks 319 of 582 Ford Motor Company recalls on this site.

Besides 24V802000, Ford Motor Company has 55 other recalls on the electrical system on this site; the one before 24V802000 was 24V725000, reported on September 27, 2024.

What this recall covers

The defect
Ford Motor Company (Ford) is recalling certain 2024 Mustang vehicles. The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
The risk
An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
The fix
Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed on February 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C35.

Reported October 25, 2024

Vehicles covered by 24V802000 (1)

Being on this list means your year, make and model fall inside campaign 24V802000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: October 25, 2024. Data: NHTSA recall and owner-complaint files. How these figures are counted