NHTSA Campaign 24V797000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
NHTSA campaign 24V797000 covers 24 year-make-model versions listed here and concerns the power train: automatic transmission: control module: software. The repair is free.
General Motors, LLC filed the report for 24V797000 with NHTSA on October 24, 2024; the manufacturer initiated the recall.
For 24V797000, NHTSA lists up to 463,295 potentially affected vehicles.
Owner notification letters for 24V797000 were scheduled from December 12, 2024, 49 days after the report.
24V797000 covers 12 models from GMC, Chevrolet and Cadillac, model years 2020–2022.
Owners of the model years 24V797000 covers have filed at least 1,455 complaints naming the power train, about this defect or others in the same group.
Among the 24V797000 vehicles, the 2021 Chevrolet Silverado 1500 has the most (242).
By potentially affected vehicles, 24V797000 ranks 14 of 165 General Motors, LLC recalls on this site.
Besides 24V797000, General Motors, LLC has 11 other recalls on the power train on this site; the one before 24V797000 was 23V172000, reported on March 16, 2023.
What this recall covers
- The defect
- General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
- The risk
- Rear wheel lock-up can increase the risk of a crash.
- The fix
- Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Reported October 24, 2024
Vehicles covered by 24V797000 (24)
GMC (11)
Chevrolet (11)
- 2020 Chevrolet Silverado 1500
- 2021 Chevrolet Silverado 1500
- 2022 Chevrolet Silverado 1500
- 2020 Chevrolet Silverado 2500
- 2021 Chevrolet Silverado 2500
- 2022 Chevrolet Silverado 2500
- 2020 Chevrolet Silverado 3500
- 2021 Chevrolet Silverado 3500
- 2022 Chevrolet Silverado 3500
- 2021 Chevrolet Suburban
- 2021 Chevrolet Tahoe
Cadillac (2)
Being on this list means your year, make and model fall inside campaign 24V797000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: October 24, 2024. Data: NHTSA recall and owner-complaint files. How these figures are counted