NHTSA Campaign 24V757000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA campaign 24V757000 covers 2 year-make-model versions listed here and concerns the electrical system: instrument cluster/panel. The repair is free.
Kia America, Inc filed the report for 24V757000 with NHTSA on October 10, 2024; the manufacturer initiated the recall.
For 24V757000, NHTSA lists up to 14,163 potentially affected vehicles, built between September 25, 2023 and May 27, 2024.
The 24V757000 report reached NHTSA 4 months after the last affected vehicle was built.
Owner notification letters for 24V757000 were scheduled from October 25, 2024, 15 days after the report.
24V757000 covers 1 model from Kia, model years 2024–2025.
Owners of the model years 24V757000 covers have filed at least 106 complaints naming the electrical system, about this defect or others in the same group.
Among the 24V757000 vehicles, the 2024 Kia EV9 has the most (102).
By potentially affected vehicles, 24V757000 ranks 45 of 67 Kia America, Inc recalls on this site.
Besides 24V757000, Kia America, Inc has 11 other recalls on the electrical system on this site; the one before 24V757000 was 24V287000, reported on April 23, 2024.
What this recall covers
- The defect
- Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
- The risk
- An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- The fix
- The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Reported October 10, 2024
Vehicles covered by 24V757000 (2)
Kia (2)
Being on this list means your year, make and model fall inside campaign 24V757000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: October 10, 2024. Data: NHTSA recall and owner-complaint files. How these figures are counted