NHTSA Campaign 24V482000
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Filed by Toyota Motor Engineering & Manufacturing.
NHTSA campaign 24V482000 covers 1 vehicle and concerns the seats:front assembly:head restraint. The repair is free.
What this recall covers
- The defect
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
- The risk
- A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
- The fix
- Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by 24V482000 (1)
Lexus (1)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 24V482000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.