NHTSA Campaign 24V477000
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
NHTSA campaign 24V477000 covers 4 year-make-model versions listed here and concerns the equipment: electrical: infotainment: software. The repair is free.
Polestar Automotive USA, Inc filed the report for 24V477000 with NHTSA on June 26, 2024; NHTSA's Office of Defects Investigation influenced the recall.
For 24V477000, NHTSA lists up to 25,825 potentially affected vehicles, built between July 9, 2020 and January 19, 2024.
The 24V477000 report reached NHTSA 5 months after the last affected vehicle was built.
Owner notification letters for 24V477000 were scheduled from August 9, 2024, 44 days after the report.
24V477000 covers 1 model from Polestar, model years 2021–2024.
By potentially affected vehicles, 24V477000 ranks 3 of 13 Polestar Automotive USA, Inc recalls on this site.
What this recall covers
- The defect
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- The risk
- A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- The fix
- Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Reported June 26, 2024
Vehicles covered by 24V477000 (4)
Being on this list means your year, make and model fall inside campaign 24V477000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: June 26, 2024. Data: NHTSA recall and owner-complaint files. How these figures are counted