NHTSA Campaign 24V238000
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Filed by Chrysler (FCA US, LLC) (Stellantis).
NHTSA campaign 24V238000 covers 2 vehicles and concerns the visibility:windshield:critical fasteners. The repair is free.
What this recall covers
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
- The risk
- A windshield that detaches from the vehicle during a crash can increase the risk of injury.
- The fix
- Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by 24V238000 (2)
Chrysler (2)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 24V238000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.