NHTSA Campaign 23V867000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
NHTSA campaign 23V867000 covers 3 year-make-model versions listed here and concerns the electrical system: propulsion system: traction battery thermal: management: software. The repair is free.
Volkswagen Group of America, Inc filed the report for 23V867000 with NHTSA on December 20, 2023; NHTSA's Office of Defects Investigation influenced the recall.
For 23V867000, NHTSA lists up to 26,866 potentially affected vehicles.
Owner notification letters for 23V867000 were scheduled from April 2, 2025, 469 days after the report.
23V867000 covers 1 model from Audi, model years 2019–2021.
Owners of the model years 23V867000 covers have filed at least 59 complaints naming the electrical system, about this defect or others in the same group.
Among the 23V867000 vehicles, the 2019 Audi e-tron has the most (34).
By potentially affected vehicles, 23V867000 ranks 94 of 280 Volkswagen Group of America, Inc recalls on this site.
Besides 23V867000, Volkswagen Group of America, Inc has 35 other recalls on the electrical system on this site; the one before 23V867000 was 23V842000, reported on December 13, 2023.
What this recall covers
- The defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
- The risk
- A high-voltage battery that overheats increases the risk of a fire.
- The fix
- Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
Reported December 20, 2023
Vehicles covered by 23V867000 (3)
Being on this list means your year, make and model fall inside campaign 23V867000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: December 20, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted