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NHTSA Campaign 23V864000

AIR BAGS:FRONTAL

NHTSA campaign 23V864000 covers 2 year-make-model versions listed here and concerns the air bags: frontal. The repair is free.

Toyota Motor Engineering & Manufacturing filed the report for 23V864000 with NHTSA on December 20, 2023; the manufacturer initiated the recall.

For 23V864000, NHTSA lists up to 12,575 potentially affected vehicles.

Owner notification letters for 23V864000 were scheduled from January 26, 2024, 37 days after the report.

23V864000 covers 1 model from Toyota, model years 2022–2023.

Owners of the model years 23V864000 covers have filed at least 6 complaints naming the air bags, about this defect or others in the same group.

Among the 23V864000 vehicles, the 2022 Toyota Corolla Cross has the most (6).

By potentially affected vehicles, 23V864000 ranks 141 of 226 Toyota Motor Engineering & Manufacturing recalls on this site.

Besides 23V864000, Toyota Motor Engineering & Manufacturing has 47 other recalls on the air bags on this site; the one before 23V864000 was 22V519000, reported on July 21, 2022.

What this recall covers

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
The fix
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

Reported December 20, 2023

Vehicles covered by 23V864000 (2)

Being on this list means your year, make and model fall inside campaign 23V864000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: December 20, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted