NHTSA Campaign 23V854000
STRUCTURE:BODY:ROOF AND PILLARS
NHTSA campaign 23V854000 covers 1 year-make-model version listed here and concerns the structure: body: roof and pillars. The repair is free.
Mercedes-Benz USA, LLC filed the report for 23V854000 with NHTSA on December 15, 2023; NHTSA's Office of Defects Investigation influenced the recall.
For 23V854000, NHTSA lists up to 2,976 potentially affected vehicles.
Owner notification letters for 23V854000 were scheduled from March 22, 2024, 98 days after the report.
23V854000 covers 1 model from Mercedes-Benz, model years 2019.
Owners of the model years 23V854000 covers have filed at least 2 complaints naming the structure, about this defect or others in the same group.
By potentially affected vehicles, 23V854000 ranks 30 of 51 Mercedes-Benz USA, LLC recalls on this site.
Besides 23V854000, Mercedes-Benz USA, LLC has 3 other recalls on the structure on this site; the one before 23V854000 was 21V231000, reported on April 1, 2021.
What this recall covers
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
- The risk
- A detached roof panel can become a road hazard, increasing the risk of a crash.
- The fix
- Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Reported December 15, 2023
Vehicles covered by 23V854000 (1)
Mercedes-Benz (1)
Being on this list means your year, make and model fall inside campaign 23V854000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: December 15, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted