NHTSA Campaign 23V820000
SEATS:MOTORCYCLE
Filed by Ducati North America.
NHTSA campaign 23V820000 covers 2 vehicles and concerns the seats:motorcycle. The repair is free.
What this recall covers
- The defect
- Ducati North America (Ducati) is recalling certain 2016-2023 XDiavel S and XDiavel STD motorcycles. The passenger backrest may break if it is installed incorrectly or used incorrectly by the passenger.
- The risk
- A broken passenger backrest may result in the passenger falling off the motorcycle, increasing the risk of injury.
- The fix
- Dealers will inspect the passenger backrest installation, tighten the screws as necessary, and also apply a warning sticker on the component, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-23-005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Reported June 12, 2023
Vehicles covered by 23V820000 (2)
Is my vehicle affected?
Being on this list means your year, make and model fall inside campaign 23V820000. It does not mean your individual vehicle does: a campaign covers a range of VINs built in a specific window, and vehicles either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the vehicle's age or mileage.