NHTSA Campaign 23V744000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA campaign 23V744000 covers 3 year-make-model versions listed here and concerns the electrical system: instrument cluster/panel. The repair is free.
General Motors, LLC filed the report for 23V744000 with NHTSA on November 6, 2023; the manufacturer initiated the recall.
For 23V744000, NHTSA lists up to 60,154 potentially affected vehicles.
Owner notification letters for 23V744000 were scheduled from December 4, 2023, 28 days after the report.
23V744000 covers 3 models from Buick and Chevrolet, model years 2024.
Owners of the model years 23V744000 covers have filed at least 119 complaints naming the electrical system, about this defect or others in the same group.
Among the 23V744000 vehicles, the 2024 Chevrolet Trax has the most (67).
By potentially affected vehicles, 23V744000 ranks 38 of 165 General Motors, LLC recalls on this site.
Besides 23V744000, General Motors, LLC has 14 other recalls on the electrical system on this site; the one before 23V744000 was 23V682000, reported on October 12, 2023.
What this recall covers
- The defect
- General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
- The risk
- A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
- The fix
- The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Reported November 6, 2023
Vehicles covered by 23V744000 (3)
Chevrolet (1)
Being on this list means your year, make and model fall inside campaign 23V744000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: November 6, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted