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NHTSA Campaign 23V724000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

NHTSA campaign 23V724000 covers 5 year-make-model versions listed here and concerns the power train: automatic transmission: gear position indication (prndl). The repair is free.

Kia America, Inc filed the report for 23V724000 with NHTSA on October 26, 2023; NHTSA's Office of Defects Investigation influenced the recall.

For 23V724000, NHTSA lists up to 6,262 potentially affected vehicles.

Owner notification letters for 23V724000 were scheduled from December 21, 2023, 56 days after the report.

23V724000 covers 1 model from Kia, model years 2015–2019.

Owners of the model years 23V724000 covers have filed at least 10 complaints naming the power train, about this defect or others in the same group.

Among the 23V724000 vehicles, the 2016 Kia Soul Ev has the most (3).

By potentially affected vehicles, 23V724000 ranks 48 of 67 Kia America, Inc recalls on this site.

Besides 23V724000, Kia America, Inc has 7 other recalls on the power train on this site; the one before 23V724000 was 23V534000, reported on July 31, 2023.

What this recall covers

The defect
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
The risk
Unintended vehicle movement can increase the risk of a crash.
The fix
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

Reported October 26, 2023

Vehicles covered by 23V724000 (5)

Being on this list means your year, make and model fall inside campaign 23V724000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: October 26, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted