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NHTSA Campaign 23V604000

ELECTRICAL SYSTEM:IGNITION:SWITCH

NHTSA campaign 23V604000 covers 5 year-make-model versions listed here and concerns the electrical system: ignition: switch. The repair is free.

Volkswagen Group of America, Inc filed the report for 23V604000 with NHTSA on August 30, 2023; the manufacturer initiated the recall.

For 23V604000, NHTSA lists up to 62,538 potentially affected vehicles.

Owner notification letters for 23V604000 were scheduled from February 1, 2024, 155 days after the report.

23V604000 covers 4 models from Volkswagen, model years 2019–2020.

Owners of the model years 23V604000 covers have filed at least 195 complaints naming the electrical system, about this defect or others in the same group.

Among the 23V604000 vehicles, the 2019 Volkswagen Jetta has the most (154).

By potentially affected vehicles, 23V604000 ranks 61 of 280 Volkswagen Group of America, Inc recalls on this site.

Besides 23V604000, Volkswagen Group of America, Inc has 35 other recalls on the electrical system on this site; the one before 23V604000 was 23V040000, reported on February 1, 2023.

What this recall covers

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
The risk
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
The fix
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

Reported August 30, 2023

Vehicles covered by 23V604000 (5)

Being on this list means your year, make and model fall inside campaign 23V604000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: August 30, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted