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NHTSA Campaign 23V480000

STEERING:COLUMN

NHTSA campaign 23V480000 covers 7 year-make-model versions listed here and concerns the steering: column. The repair is free.

Toyota Motor Engineering & Manufacturing filed the report for 23V480000 with NHTSA on July 12, 2023; the manufacturer initiated the recall.

For 23V480000, NHTSA lists up to 152,927 potentially affected vehicles.

Owner notification letters for 23V480000 were scheduled from September 8, 2023, 58 days after the report.

23V480000 covers 7 models from Toyota and Lexus, model years 2023–2024.

Owners of the model years 23V480000 covers have filed at least 69 complaints naming the steering, about this defect or others in the same group.

Among the 23V480000 vehicles, the 2023 Toyota Corolla Cross has the most (44).

By potentially affected vehicles, 23V480000 ranks 72 of 226 Toyota Motor Engineering & Manufacturing recalls on this site.

Besides 23V480000, Toyota Motor Engineering & Manufacturing has 11 other recalls on the steering on this site; the one before 23V480000 was 21V920000, reported on November 23, 2021.

What this recall covers

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
The fix
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Reported July 12, 2023

Vehicles covered by 23V480000 (7)

Being on this list means your year, make and model fall inside campaign 23V480000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: July 12, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted